Tenant Portal

Hi there!

Welcome to the Good Housing Tenant Portal.

Here, you can access all of our incident and complaints procedure documents, as well as online forms, in just one click. Simply choose a button below, and you’ll be redirected straight to your selected item!

If you need any of these documents in a different language or format, please email us at info@goodhousing.com.au.

Complaints Procedure

This document outlines Good Housing's Complaints Management and Resolutions Procedure.

Download

Complaints Form

This form should be used to report any complaints you have as per the Complaints Procedure document. To complete an online Complaints Form, please click the 'Complete Form' link below.
If you require a PDF version of this form, a member of our team can provide it upon request.

Complete Form

Complaints Information (Easy Read Version)

This is an Easy Read version of Good Housing’s Complaints Management and Resolutions Procedure. If you would like to use the form sections of this document, simply download the form and send us either a scanned copy or a clear photo at info@goodhousing.com.au.

Download

Incident Procedure

This document outlines Good Housing's Incident Management Policy and Procedure.

Download

Incident Report

This form should be used to report any incidents in line with the Incident Management Policy and Procedure. To complete an online Incident Report, please click the 'Complete Form' link below.
If you require a PDF version of this form, a member of our team can provide it upon request.

Complete Form