Tenant Portal

Howdy, Tenant!

Welcome to the Good Housing Tenant Portal.

Here you can access all of our incident and complaints procedure documents and forms in one click.

Simply click the buttons, and you'll be redirected to your chosen item!

Complaints Procedure

This document outlines Good Housing's Complaints Management and Resolutions Procedure.

Download

Complaints Form

This form should be used to report any complaints you have as per the Complaints Procedure document. To complete an online Complaints Form, please click on the link below.

Complete Form

Complaints Form (Easy Read Version)

This is an Easy Read version of Good Housing's Complaints Management and Resolutions Procedure. Simply download the form, and send through a scanned copy or clear photograph to info@goodhousing.com.au.

Download

Incident Procedure

This document outlines Good Housing's Incident Management Policy and Protocols.

Download

Incident Report

This form should be used to report any incidents as per the Incident Management Policy and Protocols document. To complete an online Incident Report, please click on the link below.

Complete Form